Dementia Care Home

Philia Lodge

Philia Lodge, Peterborough, Cambridgeshire, PE1 4AU

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds20
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2020-01-28

Save Philia Lodge to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about seeing real changes in their relatives here. One daughter noticed her parent's personality returning after settling in, becoming more like the person they remembered. The atmosphere feels friendly and welcoming, with staff who genuinely engage with each resident.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2020-01-28

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the July 2025 inspection. This indicates inspectors were satisfied with arrangements for keeping residents safe, including medicines management, staffing, and risk management. The published findings do not set out specific observations, staffing ratios, or detail about how incidents are recorded and reviewed. No concerns about safety were raised.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the July 2025 inspection. This covers training, care planning, healthcare access, and nutrition. Inspectors were satisfied with the overall standard in these areas. No specific examples of care plan content, GP access arrangements, or staff training programmes are described in the published findings.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the July 2025 inspection. This is the domain that most directly reflects whether staff treat residents with warmth, dignity, and respect. Inspectors were satisfied overall. The published findings do not include direct observations of staff interactions, quotes from residents or relatives, or specific examples of dignity being upheld in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the July 2025 inspection. This covers how well the home tailors care to individual needs, provides meaningful activities, and supports residents at the end of life. The published findings do not describe the activity programme, give examples of individual engagement, or detail how the home supports residents with more complex needs such as advanced dementia.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the July 2025 inspection. A named registered manager, Mrs Heidi Alice Ann Seldon, and a nominated individual, Mr Chris Lewis Graham, are recorded. This structure indicates clear lines of accountability. The published findings do not describe the manager's visibility on the floor, staff culture, or how the home handles complaints and feedback.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Philia Lodge cares for adults with sensory impairments, mental health conditions, and physical disabilities. They also provide specialized dementia support. The home offers dementia care as part of their range of specialisms, supporting residents with various stages of memory loss alongside their other care needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Philia Lodge received a Good rating across all five domains at its July 2025 inspection, which is a positive foundation, but the published report contains limited specific detail, so scores reflect confirmed Good judgements rather than richly evidenced findings.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about seeing real changes in their relatives here. One daughter noticed her parent's personality returning after settling in, becoming more like the person they remembered. The atmosphere feels friendly and welcoming, with staff who genuinely engage with each resident.

Lens 02

What inspectors have recorded

What strikes families most is how responsive the team is. They stay connected with relatives, keeping them informed and responding quickly when contacted. Staff take time to really know each resident, giving families confidence in the daily care.

Lens 03

How it sits against good practice

For families watching loved ones struggle with health challenges, finding somewhere that helps them thrive again matters enormously.

DCC Recommendation

Worth a visit

Philia Lodge, a 20-bed residential care home in Peterborough, was rated Good across all five inspection domains at its most recent assessment in July 2025. The home supports a wide range of needs, including dementia, mental health conditions, physical disabilities, and sensory impairment. A consistent Good rating across every domain is a meaningful result and suggests inspectors found no significant concerns with safety, care quality, or leadership. The main limitation is that the published inspection report contains very little specific detail about what inspectors actually observed or heard. This means the Good rating is confirmed but not richly evidenced here. Before choosing Philia Lodge for your parent, visit in person and ask the manager to show you the staffing rota from last week (counting permanent versus agency staff, especially on nights), sit in on or near a mealtime, and ask how the home supports residents who cannot join group activities. These three steps will give you a much clearer picture of day-to-day life than the published findings alone can provide.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Philia Lodge measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Philia Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Philia Lodge says about itself

Where residents rediscover themselves in supportive surroundings

Philia Lodge Rest Home – Your Trusted residential home

When families see their loved ones becoming more like themselves again, they know they've found the right place. Philia Lodge Rest Home in east Peterborough supports adults with various needs, including mental health conditions and physical disabilities. The home welcomes both younger adults under 65 and older residents, creating a diverse community focused on individual wellbeing.

Care & specialisms

Who they care for

    Philia Lodge cares for adults with sensory impairments, mental health conditions, and physical disabilities. They also provide specialized dementia support.

    How they describe their dementia care

    The home offers dementia care as part of their range of specialisms, supporting residents with various stages of memory loss alongside their other care needs.

    “For families watching loved ones struggle with health challenges, finding somewhere that helps them thrive again matters enormously.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept